All jewelry is handmade to order. Please allow 4-8 weeks for delivery. Should you need something expedited, contact us before placing your order. We will do our best to accommodate your request, but please note that an additional fee may apply.
All orders are tracked and insured through UPS and require a signature confirmation upon delivery. Please allow 2-5 business days for the order to arrive once it has shipped. Contact us if you need your order expedited or for quotes on international shipping.
Please inspect your order upon delivery and contact us immediately if the item is defective, or damaged. We will evaluate the situation and make it right.
Due to the handmade, one-of-a-kind nature of our jewelry, we do not accept returns. Once an order is placed, each piece of jewelry is handcrafted, especially for you and made to order. We encourage you to reach out to us before placing an order so we can answer any questions, concerns, or requests that you may have.
We stand behind the quality of our jewelry and will gladly provide repairs free of charge due to breakage for up to one year from the date of purchase. Elective changes, such as chain alterations, ring resizing, and negligence by the customer will involve a charge and are determined on a case-by-case basis. Please note that rings with carved details along the entire band cannot be resized.